Check out this video!
It's got everything you need to know.
Still have questions?
Here's the breakdown:
Step 1: Choose the product that best fits your needs.
- Not sure which options are best? Ask us!
- Simply visit our Contact Us page or use the live chat feature at the bottom of each page. We have experience choosing the best options for our products and we are always here to help!
- Afraid you chose the wrong options? Don’t worry!
- When we respond to your quote request, if we see something that won’t work or if there’s a better option, we'll let you know. We will make the necessary corrections and update the quote to reflect the changes. If we have any questions, we will send you a message through your account.
Step 2: View your product quote in your account.
- You will receive an email when your quote is ready with a link to view the quote in your account.
- If everything looks good, follow the steps to make a secure online payment.
- Not ready yet?
- Your quote will stay available for viewing in your account and the price will be valid for 30 days.
- Need to make changes to your quote?
- Visit the orders section of your account and send us a message. Each quote you request will be listed as a separate order and each one has its own messages. This is a great place to keep track of changes you have requested, and it also allows us to reach out to you if we need anything. Don’t worry about missing something, though. You will receive an email any time there is a new message sent to your account.
Step 3: Upload your completed design files.
- Once the order has been completed, you will be directed to your account to upload your design files.
- Each order must have complete, accurate design files uploaded within the 30 day valid quote period. This is a good place to stop and check your designs, too. We do not proof read any uploaded designs and you are responsible for the spelling, coloring, and general accuracy of your designs. For more information, you can review our FAQ and Return Policy.
- Upload designs for the front and back of each product in your order.
- If you have included more than one product in your order, please make sure to upload the correct design files to the correct products. Once the files are uploaded, you can view them by clicking the links under each listed product. It is a good idea to check these immediately after uploading.
- Need to make changes?
- If there is a problem with the uploaded files, contact us immediately to make changes. We process your order very quickly, and we cannot make changes once the printing has begun. All orders are considered final as of 11:00 a.m. EDT the following business day and no changes will be accepted after this time.
- Don't have a design? We can help with that!
- Fiverr is a site where you can find freelance graphic designers for print materials and so much more. Click here for more information.
Step 4: Sit back and relax! Your custom printed materials are on their way!
- Products are shipped to the shipping address listed in your account within 5 to 7 business days from the time your designs are uploaded.
- Once your products have shipped, you will receive an email notification with a link to view the tracking information in your account.
* Promotional products are not all produced locally and may require extra shipping time.
Still have questions? Check out our FAQ and Return Policy for more information.